J2Store Documentation
DownloadFeaturesApps
  • Introduction to J2Store
  • Getting Started
    • Introduction to J2Store
    • Getting started with J2store
    • Technical Requirements
    • Installation
    • Update
    • Upgrade from FREE version to PRO version of J2Store
    • Migrating from 2.x to3.x
  • Migration from J2Store 3 to 4
  • Set up
    • Content plugin settings
    • Configuration
    • Currency
    • Custom fields
    • Set up multi-currency
  • Quickstart guide
  • Product Types
    • Simple product
    • Variable product
    • Configurable product
    • Flexible variable product
    • Downloadable product
  • Layout
    • Product layout
    • Product tag layout
    • Usecases
    • Category Tree for displaying filters
    • Special module positions
  • Catalog
    • Assigning a product to multiple categories
    • Product description
    • Short codes
    • Adding specifications to your products
    • Advanced pricing
    • Setting up tax for your products
    • Options
      • Import product options
      • How to create options and add them to your products
    • Filters
      • Product filters
      • Translating filters to your language
    • Manufacturers
    • Vendors
    • Adding related products
    • Ordering products on your storefront
  • Subscriptions and Memberships
    • Introduction to subscriptions and memberships in J2Store
    • Quickstart
    • Requirements and Installation
    • Basic Settings
    • Creating subscription based products
    • Simple Subscription Product
    • Paypal Reference Transactions for Subscriptions
    • Usecases
    • Customizing the subscription mail templates
    • Frequently asked questions
  • Partial Payments
    • Introduction to Partial payments
    • Basic Settings
    • Setting up plans for Partial Payments
    • Instances
    • Usecases
  • Booking and Reservations
    • Limitation of the booking products type
    • Requirements and Installation
    • Basic settings and Booking Management
    • Booking and Reservations
    • Creating a Bookable Product
    • how to restrict multiple booking for a product person based restriction
    • Usecases
  • Localisation
  • Translation
    • Translate J2Store into your language
    • Setting up the store in your Language
    • How to write language override for plugin in multilingual site
    • Language overrides in Joomla with examples
    • Translating Product Options
  • Design
    • Email templates
    • Invoice Template (Pro Feature)
  • Tax configuration
    • Untitled
    • Recommended Tax configuration for US States
    • Recommended Tax configuration for Canadian Stores
    • Recommended Tax Configuration for EU stores
    • Setting up European VAT Rules for selling Physical Goods with J2store
    • A simplified guide for New EU VAT rules 2015 for digital goods and setting them up in J2Store
    • How Tax is Calculated
  • Easy Checkout
    • Easy checkout
    • Trouble shooting issues
  • Shipping methods
    • Free Shipping
      • How to create coupons for free shipping
    • How to set up local store pick up shipping method
    • Australia post shipping plugin
    • Bring shipping plugin
    • Canadapost shipping plugin
    • FedEx shipping plugin
    • Purolator
    • Postal Code shipping plugin
    • Royal Mail Shipping
    • Standard shipping methods
    • Table Rate Shipping
    • UPS Shipping
    • USPS Shipping
    • United States postal service Shipping Plugin
    • USPS Advanced
  • Payment Methods
    • AliPay Payment Plugin
    • Authorize.Net plugin
    • Bank Transfer
    • Barclays Payment plugin
    • Braintree payment plugin
    • Cash on Delivery
    • CardSave Payment plugin
    • CCAvenue payment plugin
    • CECA Payment
    • Checkout fi¨
    • Culqi Payment
    • DIBS payment plugin
    • Direcpay Payment Plugin
    • EBS Payment Plugin
    • Elavon Coverage/Virtual Merchant Payment Plugin
    • eway Payment Gateway for j2store
    • First Data Plugin
    • Flo2Cash for J2Store
    • GestPay
    • Heartland Payment Plugin
    • Icepay Payment Plugin
    • Interpay
    • Klarna Payment Plugin
    • Mollie payment plugin
    • Money Order
    • Moneris eselectplus Hosted Paypage
    • MultiSafe Payment Plugin
    • Nochex Payment Plugin
    • NMI Payment Gateway
    • Ogone Payment plugin
    • Pagseguro Payment plugin
    • Paybox Payment plugin
    • Payeezy
    • Payfast Payment plugin
    • Paygate Payment
    • Paymate
    • Paypal Sandbox
    • Paypal Adavnced Payment plugin
    • Payment Express for J2Store
    • Payment Sense
    • Paypal Express Checkout
    • Paypal payment plugin
    • Paypal Pro Payment Plugin
    • Payseal Payment Plugin
    • Paysera Payment Plugin
    • Payson Payment Plugin
    • Payson Invoice Payment Plugin
    • Pay U Latam
    • PayUMoney plugin
    • Poli Payment Plugin
    • Post Finance
    • QuickPay
    • Razorpay
    • Rabobank Omnikassa
    • RealEx Payment Plugin
    • Redsys/Servired/Sermepa Payment Plugin
    • Sagepay Form Payment Plugin
    • Secure Trading Plugin
    • Sepa Payment
    • Sisow Payment for J2Store
    • Skrill Payment Plugin
    • Sofort Banking
    • Stripe
    • Squareup Payments
    • Tranzila Payment Plugin
    • USAePay Payment Plugin
    • Voguepay Payment Plugin
    • Worldpay Payment Plugin
    • 2Checkout Plugin
  • Sales
    • Coupons
    • Vouchers
    • Customers
    • Orders
  • Report Sales
  • Modules
    • Product search module
    • J2store Detailed Cart
    • Product categories module
    • Product display module
  • Apps
    • Add to user group
    • Additional fee
    • Ask question / quote
    • Availability-notification
    • Bundled Products
    • Bulk discounts
    • Change Password
    • Checkout Redirect
    • Custom Tabs
    • Data validation
    • Donation
    • Drop-box
    • Email basket Plugin
      • Email basket issues
    • GDPR compliance
    • Google-analytics-ecommerce-tracking
    • Group Products
    • How to send download links through email notifications
    • Image Popup
    • Invoice Prefix Generator
    • Open hours (time based restriction)
    • Pay later/Pay against invoice
    • Points and Rewards
    • Re-Order
    • Shipstation
    • Simple CSV import and export tool
    • Tax Utilities
    • Upload file in checkout
    • Quantity dropdown
  • Frequently Asked Questions
    • Where can i find my sub-template
    • Products not aligned properly on list view
    • SCA support for payment plugins
    • To show the base price instead of price range in flexivariable products
    • Where do I add the CSS on my site
    • Unable to save the settings in any app
    • Difference between product types
    • Commonly found issues
    • Frequently Asked Questions
    • Quantity Restriction
  • Troubleshooting Guide
    • Products not visible on storefront
    • Cart not Working
    • Troubleshooting Cart related Issues
    • Moving the description
    • Troubleshooting Checkout Issues
    • Troubleshooting Common Issues
    • How to disable shipping address and payment in checkout
    • Joomla Article Error decoding json data
    • Troubleshooting Email Issues
    • Troubleshooting Paypal related Issues
    • Troubleshooting Product Display Module Issues
    • How to create a custom thank you message
    • Troubleshooting Shipping Issues
    • Troubleshooting Tax Issues
    • Troubleshooting Translate related Issues
  • Common Overrides
    • To add options to downloadable products
    • Moving additional image list to the left of the main image in product view page
    • To display the UPCE/BAN/ISBN on the product page
    • To Display Both the main Image and the additional image in the product view page
  • Video Tutorials
    • Quick Start
    • Catalog Management
    • Subscriptions
    • Booking and Reservation
    • Partial Payments
    • Tax
    • Shipping Methods
    • Discounts
    • Language
    • Apps
    • Email and Invoice Template
    • Checkout and Payment
    • Sales and Orders
    • J2Store CPanel
  • General
    • How to set cron job on your server
    • How to create an FTP account and super user account in Joomla
  • Developer Guide
    • Introduction
    • Queue System
    • App for J2store
    • Sub-templates
    • Creating an integration plugin for your component
    • Payment plugin
    • Templates
  • Canonical URL Plugin
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On this page
  • Introduction
  • Requirements
  • Installation Instructions
  • Parameters
  • SCA compliance:
  • Troubleshoot PayPal Related Issues

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  1. Payment Methods

Paypal payment plugin

The plugin integrates PayPal Website Payment Standard method with your J2Store shopping cart. You need either a PayPal account in order to take payments

Are you looking to troubleshoot your PayPal integration? We have answered most of the common problems. So read carefully

Introduction

Paypal standard plugin for J2Store allows you to accept payments via Paypal Payment Gateway. This uses the Paypal’s Website Standard Payment. Customer will be redirected to Paypal to make payment securely

Requirements

PHP 5.2 or higher Joomla 2.5.x J2Store 2.0 or above

Installation Instructions

  1. Use the Joomla installer to install the plugin.

  2. In the backend, go to Extensions->Plugin Manager and open the Paypal Paymentsplugin. (type=j2store).

  3. Enable the plugin

  4. Enter the parameters (read the explanation about each parameter given below)

  5. Save and close it.

Now you can see the Paypal Payments as an option during the Check out process.

Parameters

Payment option title: Enter the title of the payment plugin which you wish to display in the checkout page.

Plugin Display Image: Choose the image which you wish to display when the payment options are listed.

Paypal Email Address This is your original paypal email/merchant email address, which you have used in Paypal.

API Username Enter the API username associated with your PayPal live account.

API Password Enter the API password associated with your PayPal live account.

API Signature Enter the API signature associated with your PayPal live account.

NOTE: The API username, password and the signature are optional fields. These fields are required only when you use the subscription app or when you have an issue with receiving the IPN callbacks from Paypal. If you are using a personal account, then you can just fill in your PayPal Merchant Email (of your personal account) and start using the plugin. It is not necessary to fill-in the API Keys.

**Check Paypal credentials: **

Click on this to check whether the enter credentials are accurate.

Choose the callback url to be used for IPN notifications

The URL selected here will be set as dynamic IPN url instead of the URL which you have configured in your PayPal account.

  • Default url : The default url is the normal query string url used for IPN Notifications. This will work for 99% of the users. If it does not work in some cases, you could try any one of the following alternative urls.http(s)://www.example.com/index.php?option=com_j2store&view=checkout&task=confirmPayment&orderpaymenttype=payment_paypal&paction=process

  • Alternative - 1 : It is the alternative callback url that uses the callback view.http(s)://www.example.com/index.php?option=com_j2store&view=callback&method=paymentpaypal&paction=process

  • Alternative - 2 : It is the Proxy of default url. Sometimes, the PayPal IPN server truncates the query strings. It happens very rarely and you can check the IPN history in your PayPal account to see if PayPal is truncating. Login to your PayPal account and then go to: to view the IPN history. If it does truncates the query strings, you can use this url http(s)://www.example.com/plugins/j2store/paymentpaypal/paymentpaypal/tmpl/notify.php

If you are using any firewall like Admin Tools PRO, you might have to add exception to IPN url you have selected to use. PayPal does a server-to-server remote post. Most firewalls will block remote post requests.

Validate IPN: Customers can receive instant payment notification whenever a payment is made.

Check Server TLS :

Will check whether the available tLs version matches with the current paypal version.

Use Paypal Sandbox

Paypal offers a testing suite called Sandbox. Before going live, you can test your store using the Paypal’s sandbox feature. Read more about Paypal Sandbox at developer.paypal.com.

Paypal Sandbox Merchant Email

Your paypal sandbox email.

Sandbox API Username

Enter API username associated with your PayPal sandbox account.

Sandbox API Password

Enter API password associated with your PayPal sandbox account.

Sandbox API Signature

Enter API signature associated with your PayPal sandbox account.

Check paypal Credentials

Check whether the entered credentials are accurate.

Show billing agreement :

Choose whether the customer billing agreement text is to be displayed for subscription products.

Billing agreement text:

Enter the billing agreement text which you wish to display in the payment page.

Surcharge Percentage

You can collect a percent of the total order value as surcharge / fee for using the Paypal option from your customers using this option. You can enter a value here (for example: 2 ). If you enter 2 here, then 2 % of the total order value will be added as a handling cost to the order.

This is optional parameter.

NOTE: DO NOT enter any symbol like % here.

Leave empty if you dont want to charge.

Surcharge Fixed Value :

You can collect a fixed surcharge / fee for using the Paypal option from your customers in addition to the order value. You can enter a value here (for example: 2 ). If you enter 2 here, then 2 will be added as a handling cost to the order.

Leave empty if you dont want to charge.

This is an optional parameter.

Article ID for Thanks you message

You can create an article to say thanks, provide some information or instructions to the customers, who purchased in your online store. Enter the Article ID here. This will show,when customers return from the paypal.

Geozone

By selecting a geozone here, you can restrict this payment method to only customers of that geo-region. Choose All geozones to show this method to all customers.

PayPal Callback Text

By selecting a geozone here, you can restrict this payment method to only customers of that geo-region. Choose All geozones to show this method to all customers.

Logo Image for display in Paypal

The URL of the 150x50-pixel image displayed as your logo in the upper left corner of PayPal’s pages. Default: your business name (if you have a Business account) or your email address (if you have Premier account). If this is not working, try using the Custom Header Image param above. This is an optional setting.

Custom Header Image

The URL to your logo so. This image will be displayed on the top of PayPal’s checkout page instead of your merchant name.

WARNING! It must be an HTTPS URL, otherwise your clients willreceive warnings about insecure content. This is an optional parameter.

Header Background Colour

The hex-code of your PayPal checkout page’s header, e.g. FFFFFF for white (note: place no # in front the hex value) This is an optional setting.

Header Border Color

The hex-code of your PayPal checkout page’s header border, e.g. FFFFFF for white (note: place no # in front the hex value) This is an optional setting.

Display text on selection

The text entered here will be displayed when customer selects this payment method. You can enter a language constant as a value here if you are using a multi-lingual site and then write a language override. Refer the tips below

Tip - ONLY FOR MULTI-LINGUAL SITES

For example, enter a language constant:

J2STORETEXTTODISPLAYON_SELECTION.

Now you can go to Joomla admin-> Language Manager->Overrides and create overrides for the language constant in all your languages.

Display text before payment

The text entered here will be displayed to the customer at the order summary screen before he makes the payment. You can enter a language constant as a value here if you are using a multi-lingual site and then write a language override. Refer the Display text on selection parameter.

Display text after payment/order

The text entered here will be displayed to the customer after he makes the payment. You can enter a language constant as a value here if you are using a multi-lingual site and then write a language override. Refer the Display text on selection parameter.

Display text on error in payment

The text entered here will be displayed to the customer when there is an error in the payment process.

You can enter a language constant as a value here if you are using a multi-lingual site and then write a language override. Refer the Display text on selection parameter.

Display text on cancel payment

The text entered here will be displayed to the customer when he cancels the payment at the gateway (NOT in your site).

You can enter a language constant as a value here if you are using a multi-lingual site and then write a language override. Refer the Display text on selection parameter.

Payment Button Text

The text of the payment button. The button will be displayed at the final checkout step.

Debug:

Enable this to log the responses and request of the payment plugin. Do not set this in live site.

SCA compliance:

Troubleshoot PayPal Related Issues

PreviousPaypal Express CheckoutNextPaypal Pro Payment Plugin

Last updated 2 years ago

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Not sure where to find your API signature? Read the documentation below:

To know more information on the SCA compliance for the Paypal plugin, click

To troubleshoot PayPal related issues, click

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