Email basket issues

The following might be some of the commonly faced issues in the email basket plugin.

The modal pop up is not opening up

This issue can be solved by setting the modal class as fade instead of fade hide in the app’s advanced settings:

ebi01

The fields are not aligned properly

There might be difficulties in aligning the fields of the modal pop up. This happens due to bootstrap conflicts on some of the templates. Now you could choose if you wish to display the modal in a bootstrap form or custom modal form under the Layout settings of the app’s settings:

ebi02

The email comes through with just a label Customer details

Sometimes, the email notification that is sent to users when a quote is placed can just say Customer details without the details entered by the users. This is because the email to be sent has not been configured in the app’s settings:

ebi03