J2Store Documentation
DownloadFeaturesApps
  • Introduction to J2Store
  • Getting Started
    • Introduction to J2Store
    • Getting started with J2store
    • Technical Requirements
    • Installation
    • Update
    • Upgrade from FREE version to PRO version of J2Store
    • Migrating from 2.x to3.x
  • Migration from J2Store 3 to 4
  • Set up
    • Content plugin settings
    • Configuration
    • Currency
    • Custom fields
    • Set up multi-currency
  • Quickstart guide
  • Product Types
    • Simple product
    • Variable product
    • Configurable product
    • Flexible variable product
    • Downloadable product
  • Layout
    • Product layout
    • Product tag layout
    • Usecases
    • Category Tree for displaying filters
    • Special module positions
  • Catalog
    • Assigning a product to multiple categories
    • Product description
    • Short codes
    • Adding specifications to your products
    • Advanced pricing
    • Setting up tax for your products
    • Options
      • Import product options
      • How to create options and add them to your products
    • Filters
      • Product filters
      • Translating filters to your language
    • Manufacturers
    • Vendors
    • Adding related products
    • Ordering products on your storefront
  • Subscriptions and Memberships
    • Introduction to subscriptions and memberships in J2Store
    • Quickstart
    • Requirements and Installation
    • Basic Settings
    • Creating subscription based products
    • Simple Subscription Product
    • Paypal Reference Transactions for Subscriptions
    • Usecases
    • Customizing the subscription mail templates
    • Frequently asked questions
  • Partial Payments
    • Introduction to Partial payments
    • Basic Settings
    • Setting up plans for Partial Payments
    • Instances
    • Usecases
  • Booking and Reservations
    • Limitation of the booking products type
    • Requirements and Installation
    • Basic settings and Booking Management
    • Booking and Reservations
    • Creating a Bookable Product
    • how to restrict multiple booking for a product person based restriction
    • Usecases
  • Localisation
  • Translation
    • Translate J2Store into your language
    • Setting up the store in your Language
    • How to write language override for plugin in multilingual site
    • Language overrides in Joomla with examples
    • Translating Product Options
  • Design
    • Email templates
    • Invoice Template (Pro Feature)
  • Tax configuration
    • Untitled
    • Recommended Tax configuration for US States
    • Recommended Tax configuration for Canadian Stores
    • Recommended Tax Configuration for EU stores
    • Setting up European VAT Rules for selling Physical Goods with J2store
    • A simplified guide for New EU VAT rules 2015 for digital goods and setting them up in J2Store
    • How Tax is Calculated
  • Easy Checkout
    • Easy checkout
    • Trouble shooting issues
  • Shipping methods
    • Free Shipping
      • How to create coupons for free shipping
    • How to set up local store pick up shipping method
    • Australia post shipping plugin
    • Bring shipping plugin
    • Canadapost shipping plugin
    • FedEx shipping plugin
    • Purolator
    • Postal Code shipping plugin
    • Royal Mail Shipping
    • Standard shipping methods
    • Table Rate Shipping
    • UPS Shipping
    • USPS Shipping
    • United States postal service Shipping Plugin
    • USPS Advanced
  • Payment Methods
    • AliPay Payment Plugin
    • Authorize.Net plugin
    • Bank Transfer
    • Barclays Payment plugin
    • Braintree payment plugin
    • Cash on Delivery
    • CardSave Payment plugin
    • CCAvenue payment plugin
    • CECA Payment
    • Checkout fi¨
    • Culqi Payment
    • DIBS payment plugin
    • Direcpay Payment Plugin
    • EBS Payment Plugin
    • Elavon Coverage/Virtual Merchant Payment Plugin
    • eway Payment Gateway for j2store
    • First Data Plugin
    • Flo2Cash for J2Store
    • GestPay
    • Heartland Payment Plugin
    • Icepay Payment Plugin
    • Interpay
    • Klarna Payment Plugin
    • Mollie payment plugin
    • Money Order
    • Moneris eselectplus Hosted Paypage
    • MultiSafe Payment Plugin
    • Nochex Payment Plugin
    • NMI Payment Gateway
    • Ogone Payment plugin
    • Pagseguro Payment plugin
    • Paybox Payment plugin
    • Payeezy
    • Payfast Payment plugin
    • Paygate Payment
    • Paymate
    • Paypal Sandbox
    • Paypal Adavnced Payment plugin
    • Payment Express for J2Store
    • Payment Sense
    • Paypal Express Checkout
    • Paypal payment plugin
    • Paypal Pro Payment Plugin
    • Payseal Payment Plugin
    • Paysera Payment Plugin
    • Payson Payment Plugin
    • Payson Invoice Payment Plugin
    • Pay U Latam
    • PayUMoney plugin
    • Poli Payment Plugin
    • Post Finance
    • QuickPay
    • Razorpay
    • Rabobank Omnikassa
    • RealEx Payment Plugin
    • Redsys/Servired/Sermepa Payment Plugin
    • Sagepay Form Payment Plugin
    • Secure Trading Plugin
    • Sepa Payment
    • Sisow Payment for J2Store
    • Skrill Payment Plugin
    • Sofort Banking
    • Stripe
    • Squareup Payments
    • Tranzila Payment Plugin
    • USAePay Payment Plugin
    • Voguepay Payment Plugin
    • Worldpay Payment Plugin
    • 2Checkout Plugin
  • Sales
    • Coupons
    • Vouchers
    • Customers
    • Orders
  • Report Sales
  • Modules
    • Product search module
    • J2store Detailed Cart
    • Product categories module
    • Product display module
  • Apps
    • Add to user group
    • Additional fee
    • Ask question / quote
    • Availability-notification
    • Bundled Products
    • Bulk discounts
    • Change Password
    • Checkout Redirect
    • Custom Tabs
    • Data validation
    • Donation
    • Drop-box
    • Email basket Plugin
      • Email basket issues
    • GDPR compliance
    • Google-analytics-ecommerce-tracking
    • Group Products
    • How to send download links through email notifications
    • Image Popup
    • Invoice Prefix Generator
    • Open hours (time based restriction)
    • Pay later/Pay against invoice
    • Points and Rewards
    • Re-Order
    • Shipstation
    • Simple CSV import and export tool
    • Tax Utilities
    • Upload file in checkout
    • Quantity dropdown
  • Frequently Asked Questions
    • Where can i find my sub-template
    • Products not aligned properly on list view
    • SCA support for payment plugins
    • To show the base price instead of price range in flexivariable products
    • Where do I add the CSS on my site
    • Unable to save the settings in any app
    • Difference between product types
    • Commonly found issues
    • Frequently Asked Questions
    • Quantity Restriction
  • Troubleshooting Guide
    • Products not visible on storefront
    • Cart not Working
    • Troubleshooting Cart related Issues
    • Moving the description
    • Troubleshooting Checkout Issues
    • Troubleshooting Common Issues
    • How to disable shipping address and payment in checkout
    • Joomla Article Error decoding json data
    • Troubleshooting Email Issues
    • Troubleshooting Paypal related Issues
    • Troubleshooting Product Display Module Issues
    • How to create a custom thank you message
    • Troubleshooting Shipping Issues
    • Troubleshooting Tax Issues
    • Troubleshooting Translate related Issues
  • Common Overrides
    • To add options to downloadable products
    • Moving additional image list to the left of the main image in product view page
    • To display the UPCE/BAN/ISBN on the product page
    • To Display Both the main Image and the additional image in the product view page
  • Video Tutorials
    • Quick Start
    • Catalog Management
    • Subscriptions
    • Booking and Reservation
    • Partial Payments
    • Tax
    • Shipping Methods
    • Discounts
    • Language
    • Apps
    • Email and Invoice Template
    • Checkout and Payment
    • Sales and Orders
    • J2Store CPanel
  • General
    • How to set cron job on your server
    • How to create an FTP account and super user account in Joomla
  • Developer Guide
    • Introduction
    • Queue System
    • App for J2store
    • Sub-templates
    • Creating an integration plugin for your component
    • Payment plugin
    • Templates
  • Canonical URL Plugin
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On this page
  • Email Application
  • Example Message to send to PayPal
  • Limitations of PayPal Standard with Subscriptions
  • Required Subscribers to Have a PayPal Account:
  • Currency Limitations:
  • PayPal Merchant Accounts:

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  1. Subscriptions and Memberships

Paypal Reference Transactions for Subscriptions

PreviousSimple Subscription ProductNextUsecases

Last updated 4 years ago

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This system makes it possible to sell multiple subscriptions, change recurring totals and billing schedule, and allow customers to switch subscriptions.

However, there is a catch: PayPal must enable Reference Transaction support on your PayPal account in order to use this.

How do I get Reference Transactions Enabled with PayPal?

To request that PayPal turn on Reference Transactions, call your local PayPal Support Help Center. Find the

Tell PayPal that you are specifically calling so a PayPal Specialist can enable Reference Transactions on your account. They may try to help you set up recurring payments with a button — that is not what you want. They need to transfer you to a specialist who will ask you for your PayPal account information (email address), and then tell you that they filed a ticket, and you will hear back from PayPal via email on whether Reference Transactions have been enabled or not.

Email Application

You can also contact PayPal via email.

  1. Go to the

  2. Choose topic: My Account.

  3. Choose sub-topic: Changing/Updating Account Information.

  4. Copy and paste the message below, inserting your PayPal email address and name.

  5. Wait for a reply.

paypal support

Example Message to send to PayPal

Hello,
I need this feature to sell recurring subscription products via J2Store.

Kind regards,

Your Name
Gotcha: Respond to the Autoresponder```


In an effort to reduce support, PayPal may send you a response from an auto-response message with some links to documentation.

### Hidden in this auto-response is the following:

If we haven’t answered your question, please reply to this email and our team will answer you as soon as possible.

> You also need to respond to the auto-response before your support ticket is submitted to PayPal.

### Will My Account Qualify for Reference Transactions?

PayPal does have a set a requirements that need to be met before they enable support for Reference Transactions on your account.

Unfortunately, PayPal does not publish these requirements and based on anecdotes from customers, the requirements can be different for different businesses.

Some things that store owners have mentioned PayPal require are:

1. High personal credit (FICO) score for US based PayPal Business accounts
2. Business plan
3. Average transaction price
4. Number of repeat customers
5. Number of Reference Transactions per customer
6. Revenue forecast and/or projected total revenue volume from Reference Transactions
7. Demonstrate a clear business rationale behind the request
8. Show the signup flow for customers in regards to Reference Transactions.
9. Proof that you will show clear terms and conditions for customers  in regards to Reference transactions and how to cancel once they sign up.
10. Written statement as to why you need Reference Transactions and how you will use it for your business.

In terms of revenue forecasts, we have had reports that UK based PayPal accounts may require minimum forecast of £6,000 month or more revenue.

Limitations of PayPal Standard with Subscriptions

Required Subscribers to Have a PayPal Account:

PayPal requires subscribers to have a PayPal account for automatic recurring payments. This means that customers will not be able to check out without having a PayPal account or by creating one during the checkout process.

Currency Limitations:

Please make sure that the merchant's currency is one that is supported by PayPal. If your store's currency is not supported by PayPal, then IPN notifications wouldn't reach the store and as a result, order statuses of concerned subscriptions would not be updated automatically.

PayPal Merchant Accounts:

PayPal Standard also limits the PayPal account holder from using the same PayPal account on multiple websites. As a result, PayPal Standard can only be used to sell subscriptions on one website.

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