Payment Methods
Apps

Docs

No results for undefined
Powered by Algolia

How to create an FTP account and super user account in Joomla

Sometimes, at support, we require access to the site’s backend and/ or the FTP details. Here is how you could create a super user account and a FTP account in your Joomla site:

Creating a FTP account: To create an FTP account on your site, please follow the below instructions: FTP account
Creating a super user account: Here is a video tutorial on how to create a super user account:

IP to be whitelisted: Please make sure that you have the following location and IP whitelisted:

Location: India IP address: 122.165.209.226